Why Is My Reviews on Facebook Local App

April 16, 2022 Post a Comment

Everything You Need to Know about Facebook Reviews

Are you a local business organization that gets reviews? Reviews can be very powerful to draw in new customers. Contempo studies have shown that 88% of people trust online reviews equally much equally personal recommendations. That's HUGE!

Also Reviews testify up much more prominently on mobile devices which is when people are near your location. Allowing people to exit a review for your location on Facebook is a expert idea and gives social proof to potential customers.

UPDATE: Facebook Reviews are available for any type of Page. All you lot demand to practise is to add the Review tab to your Page. I recollect Reviews tin can be a valuable course of social proof for any type of business organisation.

Here is everything you need to know about Facebook Reviews.**This commodity contains updates from the original post.

one. How to Enable Reviews or plough them off

The Ratings and Reviews feature (where y'all see the star rating on the primary Facebook page) is available for any type of Folio. For many types of Pages, the Reviews tab is on by default, reviews and star ratings are displayed. However, you can hide the Reviews tab if you lot desire.

Offset get to to the Settings section on your Facebook Page and select Edit Page from the left sidebar.

Next scroll down to the Reviews section and brand sure the Tab is set up to On. You may have to add a tab if yous don't meet the Reviews tab at that place. Note that you can also get the straight URL address of your Reviews tab hither to send to your customers.

Enable or disable reviews on your Facebook page.

If you turn the Reviews off and and so back on later, all the previous Reviews y'all take received will nevertheless exist there.

2. Responding to Reviews

As a Page owner, respond to the reviews by either Liking the review or posting a comment. Exercise this for both positive and negative reviews.

Respond to reviews

3. Deleting a Negative Review (Spoiler Alert: You Can't)

Many Page owners wonder how they can delete a negative review. In general, this is non a skilful exercise – it'southward better to respond to a negative review so that people who are looking at the reviews see that if there is a problem with your production or service, you intendance enough to correct the state of affairs.

Only a the owner of the review can delete the review.

If you have a negative review, respond thoughtfully and attempt and take the state of affairs offline (ask if they tin give you a telephone call or send an e-postal service). If y'all right the situation, you lot tin always ask the reviewer to mail service an update or even edit or delete the review.

If at that place is a text review along with a star rating, you can Report the Post to Facebook. They will then determine if the review doesn't meet their community guidelines and take it down if that is the example. (And of course, I wouldn't want to report this prissy review)

Remember that reviews tin be an indication of a real problem in your business if yous are getting too many negative reviews. Look at negative reviews as an opportunity.

You lot could also try and message the reviewer to come across if they would have the review down. Only the person who posted a review or Facebook can remove a review.

If y'all don't want reviews to display at all, you can uncheck the box to display reviews merely all the reviews that you have received will still remain if you enable them again in the future.

4. Reviews and Featured Videos

When you lot enable Reviews and the Map on your Facebook Folio, the map shows upward in the nearly section on the left sidebar forth with the reviews.

Reviews and map shows up on the left sidebar

When y'all accept the map enabled, you can't have a Featured Video that shows upwards in your Most section on your left sidebar. So that is 1 downside is that your Featured Video doesn't testify upwardly as prominently just information technology's much better to make it easy to find out your location.

Take a look at this quick video I did on Facebook Reviews.

Also, if y'all want to find the Reviews YOU accept personally given to other businesses, yous can look on your personal profile under the More menu (or it's also available directly at your Facebook profile URL/reviews)